Office Policies



Gallia Family Dental has a vision to lead the improvement of oral healthcare by offering dental care that is truly designed for your health.


  • Provide patient-centered care
  • Educate patients on treatment options
  • Offer opportunities for access to care
  • Prevent overtreatment
  • Practice with integrity

Office Hours

We are available to serve you, answer any questions, and schedule appointments during the following office hours:

Monday - 8:00-5:00
Tuesday - 8:00-5:00
Wednesday - 8:00-5:00
Thursday - 8:00-5:00

Appointment Responsibility

We kindly ask you to give us 48 hours notice if you are unable to keep an appointment. This allows us to fill our schedule with other patients who may be waiting.

A broken appointment is an appointment that is rescheduled or cancelled with less than 24 hours notice. We understand that illness, emergencies, flat tires, and bad weather do occur. We allow one broken appointment. After the first one, we will charge a fee for any other broken appointments. It is our office policy to discontinue seeing a patient after three broken appointments.

Our number one concern is our patient’s dental health. Providing services in a timely manner is critical to accomplish that goal. Our other goal is to keep the cost of dental services affordable. The appointment you schedule is reserved for you and your treatment only. When you fail to keep you appointment without providing adequate notice, this adds to the overall cost of care, as trained professional and dental facilities are not being utilized.

As we try to be respectful of your time, we also ask you to be mindful of our time and be prompt for your appointments. We try our best to run on schedule, but we are unable to do that if our patients aren’t here on time. If you are more than 10 minutes late, we may have to reschedule your appointment.


Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion is due at the time of service. As a service to our patients, we will bill insurance companies for services and allow them up to 45 days to render payment. Sixty days after procedure date, you are responsible for the remaining balance, paid in full. If you have any questions, our courteous staff is always available to answer them.

Gallia Family Dental

  • Gallia Family Dental - 878 Jackson Pike, Gallipolis, OH 45631 Phone: 740-446-7806 Fax: 740-446-4840

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